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Individual that supports the property team or management company. (examples: activity coordinator, HR staff, office staff, accounting, marketing, or in-house attorney)
Executive level employee (i.e. CEO, VP, Owner, President) that showcase their business and leadership success along with their involvement in the association.
Must be customer service oriented, have a professional appearance and demeanor. Nominee will be detailed in cleaning and educated on product knowledge.
Should have exemplified strong skills in leasing performance, customer service, sales and beyond. Winners in this category may be split between small and large.
Should have exemplified strong skills in leasing performance, customer service, sales solid performance as a team and beyond. Winners in this category may be split between small and large.
Must display professionalism and customer service demeanor. Must have strong leadership skills and be fiscally responsible. Winners in this category may be split between small and large.
Directly supervises at least one other team member. Exemplifies the highest standard of customer service, technical, organizational and leadership skills.
Exemplified the highest standards of customer service, technical and organizational skills. Winners in this category may be split between small and large.
Nominee must have fewer than 10 years of service in the industry and have made noteworthy contributions to their organization and the apartment industry at large.
A person who has the Certified Apartment Manager (CAM) NAA designation, who exemplifies performance in their industry, and who has contributed to the association.
A person who has the Certified Apartment Maintenance Technician (CAMT) NAA designation, who exemplifies performance in their industry, and who has contributed to the association.
A person who has the Certified Apartment Portfolio Supervisor (CAPS) NAA designation, who exemplifies performance in their industry, and who has contributed to the association.
A person who has the Certified Apartment Supplier (CAS) NAA designation, who exemplifies performance in their industry, and who has contributed to the association.
A person who has the Certified Apartment Leasing Professional (CALP) designation, who exemplifies performance in their industry, and who has contributed to the association.
A marketing campaign that excelled on creativity, visual appeal and produced the result intended. Winners in this category may be split between small and large.
Exemplifies the highest standards of the industry through fiscal management, differentiating themselves from others, education and development of employees, integrity, customer service and community involvement.
Should represent a specific style or theme used for the purpose of demonstrating or selling apartments within your community. Common areas, leasing offices and clubhouses are excluded unless the office is the model. Winners in this category may be split between small and large.
Is a new apartment community that was first occupied within the eligibility period. Why is it the best, what features were included, and how do they benefit the resident. Explain absorption rates, architectural elements and features.
An existing apartment community that has completed a rehab during the eligibility period with a renovation budget of $3,500/unit or more. Why is the community best renovated community of the year?
This category is open to management companies and communities. It recognizes an organization/community for environmentally friendly actions including but not limited to recycling programs, solar lights, composting and overall reduction of environmental impact.
If the property is identified with any affordable housing program it will be eligible. Epitomizes the highest standards of the multifamily industry including physical appearance and amenities, resident satisfaction, fiscal responsibility and a solid team.
Property must be identified as a senior housing community with 80% or more senior occupancy. Epitomizes the highest standards of the multifamily industry including physical appearance and amenities, resident satisfaction, fiscal responsibility and a solid team.
Community must have 80% or greater student population to be considered. Epitomizes the highest standards of the multifamily industry including physical appearance and amenities, resident satisfaction, fiscal responsibility and a solid team.
Epitomizes the highest standards of the multifamily industry including physical appearance and amenities, resident satisfaction, fiscal responsibility and a solid team. Winners in this category may be split between small and large.